A: At Do Clean, we strive to provide thorough and diligent cleaning services tailored to your needs. To ensure we can deliver the high-quality results our clients expect, we have a cleaning time minimum of 2 hours for any scheduled service. This time frame allows our professional cleaners to thoroughly address each area of your home or business, ensuring a spotless and satisfying clean every single time. For larger spaces or more detailed cleaning needs, we may recommend booking additional time. Please contact us to discuss your specific requirements and to schedule your next cleaning session with confidence.

A: At Do Clean Home Solutions, the duration of your cleaning service largely depends on the size and condition of your home or office, as well as the specific service package you choose. For a standard routine cleaning, a typical one-bedroom apartment may take approximately 2 to 3 hours, while a more extensive deep cleaning for a larger home or facility could take between 4 to 8 hours. Our team of experienced professionals works diligently and thoroughly to ensure your space is spotless, adhering to the high standards of the Do Clean Way. For a more accurate estimate, we recommend contacting us directly with details about your particular cleaning needs.

A: At Do Clean, we understand that time is of the essence for our clients. Once you submit a request for a quote through our website or by contacting our customer service team, you can expect to receive a comprehensive and transparent quote within 1-24 hours (longest response time due to holiday closure/s). Our team ensures a prompt response, so you can make timely decisions and enjoy a spotless home as soon as possible. If you need urgent service, please indicate that in your request, and we will make it our duty to expedite the process and accommodate your needs.

A: Mention the first-time client deal when scheduling an appointment. Our team will apply the discount, offering you a top-notch cleaning service at an introductory rate.

A: At Do Clean, we aim to make the payment process as convenient and seamless as possible for our clients. We accept various forms of payment including major credit/debit cards, bank transfers, and popular digital payment platforms such as PayPal and Venmo. For regular, routine and host turnover cleaning services, you also have the option to set up automatic recurring payments to ensure your home stays spotless without the hassle of manual payments each time. We prioritize the security of your financial information, utilizing encrypted and secure payment gateways for all transactions. If you have any questions or need assistance with payments, our customer service team is always available to help.

A: You will receive an email confirmation with the date, time, cleaning package details, special instructions, and your cleaner's name. We aim for clarity and convenience.

A: At Do Clean, our 100% satisfaction guarantee means that we are fully committed to delivering the highest level of cleaning services for our clients. If for any reason you are not completely satisfied with the cleanliness or thoroughness of your service, we pledge to address and correct the issue promptly at no additional cost. Our goal is to ensure that every routine or one-time cleaning meets your expectations for diligence and spotlessness, reflecting--the Do Clean Way--every single time. Your satisfaction is our priority, and we strive to provide reliable cleanings that give you peace of mind in your busy life.

A: Do Clean Home Solutions proudly serves a wide range of areas, including major cities and surrounding suburbs. Our service area includes Los Angeles, Orange County, Ca and Las Vegas, NV. If you are unsure whether we cover your location, please contact our customer service team for confirmation. We are committed to bringing our top-notch cleaning services to as many clients as possible, ensuring a spotless environment wherever you are.

A: At Do Clean Home Solutions, the safety of our clients and staff is our top priority. Our cleaners follow strict safety protocols, including wearing masks and gloves, using disinfectants, and maintaining social distancing when necessary. We also ensure that all our cleaning products are safe and non-toxic. Our team is trained to handle various cleaning situations safely and effectively, providing you with peace of mind while we make your space spotless.

A: Yes, Do Clean Home Solutions offers various discounts and promotions throughout the year. We have special rates for first-time clients, referral discounts, and seasonal promotions. To stay updated on our latest offers, you can subscribe to our newsletter or follow us on social media. Our goal is to provide high-quality cleaning services at competitive prices, ensuring value for our clients.